Fiji Airways revamps digital touchpoints and implements Traveler ID

Fiji Airways has strengthened its partnership with Amadeus to transform the digital booking experience for travellers.

With the aim to create a better travel journey and differentiate itself in the Asia Pacific region, Fiji Airways is implementing Amadeus’ cutting-edge booking engine Digital Commerce and front-end touchpoint solution Amadeus Reference Experience for both booking and self-service check-in flows.

This technology will enable the airline to ensure a consistent experience for its customers on the Fiji Airways website and mobile application.

Fiji Airways has also implemented Traveler ID, a secure platform that connects, digitizes and automates traveler identification and document validation across the traveller journey, while meeting regulatory requirements.