Consumer Council in process of conducting survey

The Consumer Council of Fiji is in the process of conducting a comprehensive survey to establish the problems faced by the consumers when buying goods and services on hire purchase.

The Chief Executive Officer Premila Kumar said that this is because of the large number of complaints received on hire purchase.

She said in the past four years, Council has received 225 complaints on hire purchase.

Kumar added that lack of understanding of the implications of credit contracts, over committing to credits and unable to make repayments and unaware of their protection under the Consumer Credit Act 1999 and Regulations 2009 are some of the common problems faced by the consumers.

She said the Council will target consumers in both urban and rural areas.


Story by: Sneh Chaudhry