Attorney‑General Aiyaz Sayed‑Khaiyum has assured the bus travelling public that the Fiji Bus Operators Association will ensure that all issues relating to e‑ticketing will be urgently addressed.
After a meeting with the bus operators in the last hour, Sayed‑Khaiyum said that there were 0.03 percent of complaints with more than 600,000 registered eTransport cards around the country.
Most of the cases were driver error or dealing with bus operators.
When questioned by Fijivillage, the association says it will ensure that all drivers follow the law and are properly trained.
There are also reports of drivers not allowing students to travel.
All operators have been told to follow the law.
If the machine is not working or there are issues with the card, then the passenger should be allowed to travel free in the bus.
Sayed‑Khaiyum said that there are reports of about 40 e‑ticketing machines being damaged after the installation by Vodafone.
This is being investigated.
The association is also investigating why drivers were not stopping to pick up passengers in Makoi, Muanikoso and Narere this morning although they had a number of empty seats in buses.
They are yet to confirm why this action was taken by some drivers.