The Fiji Commerce Commission has noted that there were 211 consumers who had been victimized by unfair online traders.
This was highlighted by the Commission’s Deputy CEO Seymour Singh who says that the Commission has recently filed 21 charges against an online trading company for accepting payment without supplying as ordered by the consumers.
This company was operating through its Facebook page.
Singh says while the Commission has opened an investigation into unscrupulous traders, they believe that there should be protective actions to ensure consumers are not cheated.
He says the commission being the consumer protection enforcement agency has developed an e-commerce guideline to educate the stakeholders on the best practice of e-commerce.
He says the commission will be releasing the Self Regulating Guideline on E-Commerce in Fiji.
Singh says they have noted an increase in the number of online traders and has also received complaints regarding unfair trade practices by online traders.